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SubscribeTicket-Bench: A Kickoff for Multilingual and Regionalized Agent Evaluation
Large language models (LLMs) are increasingly deployed as task-oriented agents, where success depends on their ability to generate accurate function calls under realistic, multilingual conditions. However, existing agent evaluations largely overlook cultural and linguistic diversity, often relying on monolingual or naively translated benchmarks. We introduce Ticket-Bench, a benchmark for multilingual agent evaluation in task-oriented scenarios. Ticket-Bench simulates the domain of soccer ticket purchases across six major languages: Portuguese, English, Spanish, German, Italian, and French. Using localized teams, cities, and user profiles to provide a higher level of realism. We evaluate a wide range of commercial and open-source LLMs, measuring function-calling accuracy and consistency across languages. Results show that reasoning-oriented models (e.g., GPT-5, Qwen3-235B) dominate performance but still exhibit notable cross-lingual disparities. These findings underscore the need for culturally aware, multilingual benchmarks to guide the development of robust LLM agents.
Teaching a Language Model to Speak the Language of Tools
External tool integration through function-calling is essential for practical language model applications, yet most multilingual models lack reliable tool-use capabilities in non-English languages. Even state-of-the-art multilingual models struggle with determining when to use tools and generating the structured outputs required for function calls, often exhibiting language confusion when prompted in lower-resource languages. This work presents a methodology for adapting existing language models to enable robust tool use in any target language, using Bulgarian as a case study. The approach involves continued training of the BgGPT model series (2.6B, 9B, 27B parameters) on a novel bilingual dataset of 10,035 function-calling examples designed to support standardized protocols like MCP (Model Context Protocol). The research introduces TUCAN (Tool-Using Capable Assistant Navigator), which achieves up to 28.75% improvement in function-calling accuracy over base models while preserving core language understanding, as verified on established Bulgarian benchmarks. Beyond accuracy gains, TUCAN models demonstrate production-ready response formatting with clean, parsable function calls, contrasting with the verbose and inconsistent outputs of base models. The models, evaluation framework, and dataset are released to enable replication for other languages. This work demonstrates a practical approach for extending tool-augmented capabilities beyond English-centric systems.
Less is More: Optimizing Function Calling for LLM Execution on Edge Devices
The advanced function-calling capabilities of foundation models open up new possibilities for deploying agents to perform complex API tasks. However, managing large amounts of data and interacting with numerous APIs makes function calling hardware-intensive and costly, especially on edge devices. Current Large Language Models (LLMs) struggle with function calling at the edge because they cannot handle complex inputs or manage multiple tools effectively. This results in low task-completion accuracy, increased delays, and higher power consumption. In this work, we introduce Less-is-More, a novel fine-tuning-free function-calling scheme for dynamic tool selection. Our approach is based on the key insight that selectively reducing the number of tools available to LLMs significantly improves their function-calling performance, execution time, and power efficiency on edge devices. Experimental results with state-of-the-art LLMs on edge hardware show agentic success rate improvements, with execution time reduced by up to 70% and power consumption by up to 40%.
ToolACE: Winning the Points of LLM Function Calling
Function calling significantly extends the application boundary of large language models, where high-quality and diverse training data is critical for unlocking this capability. However, real function-calling data is quite challenging to collect and annotate, while synthetic data generated by existing pipelines tends to lack coverage and accuracy. In this paper, we present ToolACE, an automatic agentic pipeline designed to generate accurate, complex, and diverse tool-learning data. ToolACE leverages a novel self-evolution synthesis process to curate a comprehensive API pool of 26,507 diverse APIs. Dialogs are further generated through the interplay among multiple agents, guided by a formalized thinking process. To ensure data accuracy, we implement a dual-layer verification system combining rule-based and model-based checks. We demonstrate that models trained on our synthesized data, even with only 8B parameters, achieve state-of-the-art performance on the Berkeley Function-Calling Leaderboard, rivaling the latest GPT-4 models. Our model and a subset of the data are publicly available at https://huggingface.co/Team-ACE.
FunReason: Enhancing Large Language Models' Function Calling via Self-Refinement Multiscale Loss and Automated Data Refinement
The integration of large language models (LLMs) with function calling has emerged as a crucial capability for enhancing their practical utility in real-world applications. However, effectively combining reasoning processes with accurate function execution remains a significant challenge. Traditional training approaches often struggle to balance the detailed reasoning steps with the precision of function calls, leading to suboptimal performance. To address these limitations, we introduce FunReason, a novel framework that enhances LLMs' function calling capabilities through an automated data refinement strategy and a Self-Refinement Multiscale Loss (SRML) approach. FunReason leverages LLMs' natural reasoning abilities to generate high-quality training examples, focusing on query parseability, reasoning coherence, and function call precision. The SRML approach dynamically balances the contribution of reasoning processes and function call accuracy during training, addressing the inherent trade-off between these two critical aspects. FunReason achieves performance comparable to GPT-4o while effectively mitigating catastrophic forgetting during fine-tuning. FunReason provides a comprehensive solution for enhancing LLMs' function calling capabilities by introducing a balanced training methodology and a data refinement pipeline. For code and dataset, please refer to our repository at GitHub https://github.com/BingguangHao/FunReason
CallNavi: A Study and Challenge on Function Calling Routing and Invocation in Large Language Models
Interacting with a software system via a chatbot can be challenging, especially when the chatbot needs to generate API calls, in the right order and with the right parameters, to communicate with the system. API calling in chatbot systems poses significant challenges, particularly in complex, multi-step tasks requiring accurate API selection and execution. We contribute to this domain in three ways: first, by introducing a novel dataset designed to assess models on API function selection, parameter generation, and nested API calls; second, by benchmarking state-of-the-art language models across varying levels of complexity to evaluate their performance in API function generation and parameter accuracy; and third, by proposing an enhanced API routing method that combines general-purpose large language models for API selection with fine-tuned models for parameter generation and some prompt engineering approach. These approaches lead to substantial improvements in handling complex API tasks, offering practical advancements for real-world API-driven chatbot systems.
An LLM Compiler for Parallel Function Calling
Large Language Models (LLMs) have shown remarkable results on various complex reasoning benchmarks. The reasoning capabilities of LLMs enable them to execute function calls, using user-provided functions to overcome their inherent limitations, such as knowledge cutoffs, poor arithmetic skills, or lack of access to private data. This development has expanded LLMs' scope to include multi-function calling, where LLMs are equipped with a variety of functions and select the proper functions based on the context. Multi-function calling abilities of LLMs have catalyzed LLM-based software development, allowing them to tackle more complex problems. However, current methods for multi-function calling often require sequential reasoning and acting for each function which can result in high latency, cost, and sometimes inaccurate behavior. To address this, we introduce LLMCompiler, which executes functions in parallel to efficiently orchestrate multi-function calling. Drawing from the principles of classical compilers, LLMCompiler streamlines parallel function calling with three components: (i) an LLM Planner, formulating execution strategies and dependencies; (ii) a Task Fetching Unit, dispatching function calling tasks; and (iii) an Executor, executing these tasks in parallel. LLMCompiler automatically computes an optimized orchestration for the function calls and can be used with open-source models such as LLaMA-2. We have benchmarked LLMCompiler on a range of tasks including cases with non-trivial inter-dependency between function calls, as well as cases that require dynamic replanning based on intermediate results. We observe consistent latency speedup of up to 3.7x, cost savings of up to 6.7x, and accuracy improvement of up to ~9% as compared to ReAct. Additionally, LLMCompiler achieves up to 1.35x latency gain over OpenAI's recent parallel function calling, while achieving similar accuracy.
Benchmarking Floworks against OpenAI & Anthropic: A Novel Framework for Enhanced LLM Function Calling
Large Language Models (LLMs) have shown remarkable capabilities in various domains, yet their economic impact has been limited by challenges in tool use and function calling. This paper introduces ThorV2, a novel architecture that significantly enhances LLMs' function calling abilities. We develop a comprehensive benchmark focused on HubSpot CRM operations to evaluate ThorV2 against leading models from OpenAI and Anthropic. Our results demonstrate that ThorV2 outperforms existing models in accuracy, reliability, latency, and cost efficiency for both single and multi-API calling tasks. We also show that ThorV2 is far more reliable and scales better to multistep tasks compared to traditional models. Our work offers the tantalizing possibility of more accurate function-calling compared to today's best-performing models using significantly smaller LLMs. These advancements have significant implications for the development of more capable AI assistants and the broader application of LLMs in real-world scenarios.
Octopus: On-device language model for function calling of software APIs
In the rapidly evolving domain of artificial intelligence, Large Language Models (LLMs) play a crucial role due to their advanced text processing and generation abilities. This study introduces a new strategy aimed at harnessing on-device LLMs in invoking software APIs. We meticulously compile a dataset derived from software API documentation and apply fine-tuning to LLMs with capacities of 2B, 3B and 7B parameters, specifically to enhance their proficiency in software API interactions. Our approach concentrates on refining the models' grasp of API structures and syntax, significantly enhancing the accuracy of API function calls. Additionally, we propose conditional masking techniques to ensure outputs in the desired formats and reduce error rates while maintaining inference speeds. We also propose a novel benchmark designed to evaluate the effectiveness of LLMs in API interactions, establishing a foundation for subsequent research. Octopus, the fine-tuned model, is proved to have better performance than GPT-4 for the software APIs calling. This research aims to advance automated software development and API integration, representing substantial progress in aligning LLM capabilities with the demands of practical software engineering applications.
Online-Optimized RAG for Tool Use and Function Calling
In many applications, retrieval-augmented generation (RAG) drives tool use and function calling by embedding the (user) queries and matching them to pre-specified tool/function descriptions. In this paper, we address an embedding misalignment issue that often arises in practical applications due to imperfect embedding models or noisy descriptions; such misalignment may lead to incorrect retrieval and task failure. We introduce Online-Optimized RAG, a deployment-time framework that continually adapts retrieval embeddings from live interactions using minimal feedback (e.g., task success). Online-Optimized RAG applies lightweight online gradient updates with negligible per-query latency and requires no changes to the underlying LLM. The method is plug-and-play: it supports both single- and multi-hop tool use, dynamic tool inventories, and K-retrieval with re-ranking. We provide a problem-dependent theoretical analysis that quantifies how the method's performance depends on the initialization quality of the embeddings and other related quantities. Across diverse tool-use and document-retrieval scenarios, our Online-Optimized RAG consistently improves tool selection accuracy and end-task success, thus providing a simple, practical path to robust, self-improving RAG systems.
Exploring Superior Function Calls via Reinforcement Learning
Function calling capabilities are crucial for deploying Large Language Models in real-world applications, yet current training approaches fail to develop robust reasoning strategies. Supervised fine-tuning produces models that rely on superficial pattern matching, while standard reinforcement learning methods struggle with the complex action space of structured function calls. We present a novel reinforcement learning framework designed to enhance group relative policy optimization through strategic entropy based exploration specifically tailored for function calling tasks. Our approach addresses three critical challenges in function calling: insufficient exploration during policy learning, lack of structured reasoning in chain-of-thought generation, and inadequate verification of parameter extraction. Our two-stage data preparation pipeline ensures high-quality training samples through iterative LLM evaluation and abstract syntax tree validation. Extensive experiments on the Berkeley Function Calling Leaderboard demonstrate that this framework achieves state-of-the-art performance among open-source models with 86.02\% overall accuracy, outperforming standard GRPO by up to 6\% on complex multi-function scenarios. Notably, our method shows particularly strong improvements on code-pretrained models, suggesting that structured language generation capabilities provide an advantageous starting point for reinforcement learning in function calling tasks. We will release all the code, models and dataset to benefit the community.
How Can Input Reformulation Improve Tool Usage Accuracy in a Complex Dynamic Environment? A Study on $τ$-bench
Recent advances in reasoning and planning capabilities of large language models (LLMs) have enabled their potential as autonomous agents capable of tool use in dynamic environments. However, in multi-turn conversational environments like tau-bench, these agents often struggle with consistent reasoning, adherence to domain-specific policies, and extracting correct information over a long horizon of tool-calls and conversation. To capture and mitigate these failures, we conduct a comprehensive manual analysis of the common errors occurring in the conversation trajectories. We then experiment with reformulations of inputs to the tool-calling agent for improvement in agent decision making. Finally, we propose the Input-Reformulation Multi-Agent (IRMA) framework, which automatically reformulates user queries augmented with relevant domain rules and tool suggestions for the tool-calling agent to focus on. The results show that IRMA significantly outperforms ReAct, Function Calling, and Self-Reflection by 16.1%, 12.7%, and 19.1%, respectively, in overall pass^5 scores. These findings highlight the superior reliability and consistency of IRMA compared to other methods in dynamic environments.
FaaF: Facts as a Function for the evaluation of RAG systems
Factual recall from a reference source is crucial for evaluating the performance of Retrieval Augmented Generation (RAG) systems, as it directly probes into the quality of both retrieval and generation. However, it still remains a challenge to perform this evaluation reliably and efficiently. Recent work has focused on fact verification via prompting language model (LM) evaluators, however we demonstrate that these methods are unreliable in the presence of incomplete or inaccurate information. We introduce Facts as a Function (FaaF), a new approach to fact verification that utilizes the function calling abilities of LMs and a framework for RAG factual recall evaluation. FaaF substantially improves the ability of LMs to identify unsupported facts in text with incomplete information whilst improving efficiency and lowering cost by several times, compared to prompt-based approaches.
Close the Loop: Synthesizing Infinite Tool-Use Data via Multi-Agent Role-Playing
Enabling Large Language Models (LLMs) to reliably invoke external tools remains a critical bottleneck for autonomous agents. Existing approaches suffer from three fundamental challenges: expensive human annotation for high-quality trajectories, poor generalization to unseen tools, and quality ceilings inherent in single-model synthesis that perpetuate biases and coverage gaps. We introduce InfTool, a fully autonomous framework that breaks these barriers through self-evolving multi-agent synthesis. Given only raw API specifications, InfTool orchestrates three collaborative agents (User Simulator, Tool-Calling Assistant, and MCP Server) to generate diverse, verified trajectories spanning single-turn calls to complex multi-step workflows. The framework establishes a closed loop: synthesized data trains the model via Group Relative Policy Optimization (GRPO) with gated rewards, the improved model generates higher-quality data targeting capability gaps, and this cycle iterates without human intervention. Experiments on the Berkeley Function-Calling Leaderboard (BFCL) demonstrate that InfTool transforms a base 32B model from 19.8% to 70.9% accuracy (+258%), surpassing models 10x larger and rivaling Claude-Opus, and entirely from synthetic data without human annotation.
Octopus v2: On-device language model for super agent
Language models have shown effectiveness in a variety of software applications, particularly in tasks related to automatic workflow. These models possess the crucial ability to call functions, which is essential in creating AI agents. Despite the high performance of large-scale language models in cloud environments, they are often associated with concerns over privacy and cost. Current on-device models for function calling face issues with latency and accuracy. Our research presents a new method that empowers an on-device model with 2 billion parameters to surpass the performance of GPT-4 in both accuracy and latency, and decrease the context length by 95\%. When compared to Llama-7B with a RAG-based function calling mechanism, our method enhances latency by 35-fold. This method reduces the latency to levels deemed suitable for deployment across a variety of edge devices in production environments, aligning with the performance requisites for real-world applications.
CAMPHOR: Collaborative Agents for Multi-input Planning and High-Order Reasoning On Device
While server-side Large Language Models (LLMs) demonstrate proficiency in function calling and complex reasoning, deploying Small Language Models (SLMs) directly on devices brings opportunities to improve latency and privacy but also introduces unique challenges for accuracy and memory. We introduce CAMPHOR, an innovative on-device SLM multi-agent framework designed to handle multiple user inputs and reason over personal context locally, ensuring privacy is maintained. CAMPHOR employs a hierarchical architecture where a high-order reasoning agent decomposes complex tasks and coordinates expert agents responsible for personal context retrieval, tool interaction, and dynamic plan generation. By implementing parameter sharing across agents and leveraging prompt compression, we significantly reduce model size, latency, and memory usage. To validate our approach, we present a novel dataset capturing multi-agent task trajectories centered on personalized mobile assistant use-cases. Our experiments reveal that fine-tuned SLM agents not only surpass closed-source LLMs in task completion F1 by~35\% but also eliminate the need for server-device communication, all while enhancing privacy.
Natural GaLore: Accelerating GaLore for memory-efficient LLM Training and Fine-tuning
Training LLMs presents significant memory challenges due to growing size of data, weights, and optimizer states. Techniques such as data and model parallelism, gradient checkpointing, and offloading strategies address this issue but are often infeasible due to hardware constraints. To mitigate memory usage, alternative methods like Parameter-Efficient-Fine-Tuning (PEFT) and GaLore approximate weights or optimizer states. PEFT methods, such as LoRA, have gained popularity for fine-tuning LLMs, though they require a full-rank warm start. In contrast, GaLore allows full-parameter learning while being more memory-efficient. This work introduces Natural GaLore, a simple drop in replacement for AdamW, which efficiently applies the inverse Empirical Fisher Information Matrix to low-rank gradients using Woodbury's Identity. We demonstrate that incorporating second-order information speeds up optimization significantly, especially when the iteration budget is limited. Empirical pretraining on 60M, 130M, 350M, and 1.1B parameter Llama models on C4 data demonstrate significantly lower perplexity over GaLore without additional memory overhead. By fine-tuning RoBERTa on the GLUE benchmark using Natural GaLore, we demonstrate significant reduction in gap 86.05% vs 86.28% for full-finetuning. Furthermore, fine-tuning the TinyLlama 1.1B model for function calling using the TinyAgent framework shows that Natural GaLore achieving 83.09% accuracy on the TinyAgent dataset, significantly outperforms 16-bit LoRA at 80.06% and even surpasses GPT4-Turbo by 4%, all while using 30% less memory. All code to reproduce the results are available at: https://github.com/selfsupervised-ai/Natural-GaLore.git
One Model to Critique Them All: Rewarding Agentic Tool-Use via Efficient Reasoning
Reward models (RMs) play a critical role in aligning large language models (LLMs) with human preferences. Yet in the domain of tool learning, the lack of RMs specifically designed for function-calling tasks has limited progress toward more capable agentic AI. We introduce ToolRM, a family of lightweight generative RMs tailored for general tool-use scenarios. To build these models, we propose a novel pipeline that constructs pairwise preference data using rule-based scoring and multidimensional sampling. This yields ToolPref-Pairwise-30K, a diverse, balanced, and challenging dataset of critique tasks that supports reinforcement learning with verifiable feedback. To evaluate tool-use RMs, we also introduce TRBench_{BFCL}, a benchmark built on the agentic evaluation suite BFCL. Trained on our constructed data, models from the Qwen3-4B/8B series achieve up to 14.28% higher accuracy, substantially outperforming frontier models such as Claude 4 and OpenAI o3 in pairwise reward judgments. Beyond training objectives, ToolRM generalizes to broader critique tasks, including Best-of-N sampling and self-correction. Experiments on ACEBench highlight its effectiveness and efficiency, enabling inference-time scaling and reducing output token usage by over 66%. We release data and model checkpoints to facilitate future research.
LLM-Based Open-Domain Integrated Task and Knowledge Assistants with Programmable Policies
Programming LLM-based knowledge and task assistants that faithfully conform to developer-provided policies is challenging. These agents must retrieve and provide consistent, accurate, and relevant information to address user's queries and needs. Yet such agents generate unfounded responses ("hallucinate"). Traditional dialogue trees can only handle a limited number of conversation flows, making them inherently brittle. To this end, we present KITA - a programmable framework for creating task-oriented conversational agents that are designed to handle complex user interactions. Unlike LLMs, KITA provides reliable grounded responses, with controllable agent policies through its expressive specification, KITA Worksheet. In contrast to dialog trees, it is resilient to diverse user queries, helpful with knowledge sources, and offers ease of programming policies through its declarative paradigm. Through a real-user study involving 62 participants, we show that KITA beats the GPT-4 with function calling baseline by 26.1, 22.5, and 52.4 points on execution accuracy, dialogue act accuracy, and goal completion rate, respectively. We also release 22 real-user conversations with KITA manually corrected to ensure accuracy.
